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Getting Started on Customer Research
What is a Survey? How to Collect Survey Data
Questions to Ask Yourself Before Setting Up a Survey
Existing Information (Secondary Research)
Office of Management and Budget, (OMB), Policy on Surveys
Surveys Requiring a Clearance
Surveys NOT Requiring a Clearance
Definitions of Generic Clearance and Burden
Generic Clearance Package Requirements
The Clearance Process for Customer Information Collection as a result of the Paperwork Reduction Act (PRA)
DOI Information Collection Packages Collection of Information from the Public: Interim Guidelines
Primary Market Research Techniques
Steps for Writing Survey Scripts
Focus Group Hints
/
Sample Focus Group Script
Questionnaire Hints
/
Sample Questionnaire
Available Contracting Resources (MOBIS summaries)
American Statistical Association Homepage
Customer Research
|
Customer Research Basics
For more information, contact:
Karen Wood
U.S. Department of the Interior |
U.S. Geological Survey