Top and Bottom Items
Percentages represent the proportion of respondents who replied in a positive manner—(Strongly Agree and Agree / Very Satisfied and Satisfied / Very Good and Good)
Percentages represent the proportion of respondents who replied in a negative manner—(Disagree and Strongly Disagree / Dissatisfied and Very Dissatisfied / Poor and Very Poor)
Increases and Decreases
Items with positive ratings that increased or decreased at least 5 percentage points from 2010 to 2011
Who Responded?
Who Responded? Supervisory Status
Who Responded? Sex
Who Responded? Age Groups
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