Scott Holmes

Scott W. Holmes came to USGS from the US Army Medical Command and became the USGS Service Desk Program Manager in November 2007.  In the US Army Medical Command he established the Enterprise Service Desk that is now serving 80,000 end users with IT Support. The USGS Service Desk provides Tier 1 support for many USGS Enterprise Systems including eFTP, MyUSGS, Professional Pages, eAD, eRAS, and Lotus Notes.