Broadening the Accessibility of Hawaiian Volcano Observatory Daily Updates—Final Report

This is an overview of a user-centered design study conducted by a team of social scientists at How To Health Literacy, LLC (H2HL) in cooperation with staff members from the Hawaii Volcanoes Observatory (HVO) and the Cascades Volcanoes Observatory (CVO). This report documents the findings of that study, the goal of which was to identify and explore the match between existing Hawaii Volcano Observatory (HVO) Daily Update texts and the needs, abilities and preferences of a select group of end users. This report also provides recommendations for future text-based communications that may be employed across USGS Volcano Hazards programs.