Connecting with our stakeholders - developing a better understanding of use and usability for science products Active
The value of USGS tools and products can be assessed by collecting use metrics, user feedback, and examples of practical application. We will pilot an approach to assess the utility of two Coastal Change Hazards product releases and establish a guide for tracking the use and user experience of USGS products.
USGS products are intended to support stakeholder use and inform decision making. However, lacking metrics and feedback on how and how often products are accessed makes it difficult to ensure we are effectively delivering actionable science. We propose to develop a guide for USGS scientists to improve partnerships with stakeholders for greater integration of USGS product development and research trajectories with those of intended users. We will leverage data from existing projects, using a pilot approach with (1) a new release and (2) an update of an established product. For these science products, we will collect feedback from stakeholders and web analytics to develop an empirical understanding of use and usability of USGS science products. This project will complete the cycle of learning from the use of our existing scienceproducts by linking website metrics with stakeholder feedback to improve our ability to deliver actionable science to stakeholders.
The value of USGS tools and products can be assessed by collecting use metrics, user feedback, and examples of practical application. We will pilot an approach to assess the utility of two Coastal Change Hazards product releases and establish a guide for tracking the use and user experience of USGS products.
USGS products are intended to support stakeholder use and inform decision making. However, lacking metrics and feedback on how and how often products are accessed makes it difficult to ensure we are effectively delivering actionable science. We propose to develop a guide for USGS scientists to improve partnerships with stakeholders for greater integration of USGS product development and research trajectories with those of intended users. We will leverage data from existing projects, using a pilot approach with (1) a new release and (2) an update of an established product. For these science products, we will collect feedback from stakeholders and web analytics to develop an empirical understanding of use and usability of USGS science products. This project will complete the cycle of learning from the use of our existing scienceproducts by linking website metrics with stakeholder feedback to improve our ability to deliver actionable science to stakeholders.