The "Error: Inventory request failure" message occurs if our ScienceBase catalog database is not responding to download requests. To ensure data integrity, the ScienceBase catalog is shut down for nightly backup at 11:00 pm Mountain time, which takes 1-2 hours. If you find that the message is still occurring even after the allotted two hours, please contact The National Map Service Desk at tnm_help@usgs.gov to alert support personnel that there is a problem with the ScienceBase catalog.
Related Content
Why are my download links from The National Map returning empty (or 0 byte) files?
If you use the Mozilla Thunderbird email client, download links through an 'ftp' protocol might return empty files. The work-around is a procedure to associate ftp links in Thunderbird with a Web browser (such as Chrome), which then allows links to open and correctly download. Use this procedure at your own discretion: Open the Thunderbird program and wait until it is idle.Click on Tools ->...
Can The National Map data be downloaded via direct links?
Direct access to The National Map data is provided via browsable links through: Amazon's Cloud USGS Server - https://rockyweb.usgs.gov/vdelivery/Datasets/Staged/ Navigate to the appropriate theme folders to access staged products for download. Data can also be downloaded using The National Map Download Client, 3DEP LidarExplorer (lidar only), TopoView (topographic maps only), and the Download...
Why did I receive an error when downloading data from The National Map?
An error that times out the Web browser can sometimes occur after clicking on a download link. You might be able to open the archive (.zip) file by refreshing your screen. In the case of an incomplete download, first clear your browser history to avoid the cache interfering with subsequent future attempts. Then use the Ctrl+F5 keys to refresh the cache with new content before retrying the download...
Is there an API for accessing The National Map data?
An Application Programming Interface (API) is a way for developers to interface with data. The National Map (TNM) has one API (TNMAccess) that provides access to all TNM downloadable products that are available through The National Map Download Client. Developers can use HTTP GET and POST requests to directly access products, or use the light graphical interface on the API page to generate queries...
Is there a user guide on how to download data using The National Map?
See the online National Map Viewer Quick Start Guide. For brief instructions, click on the "How to" link at the top of The National Map Downloader. Training videos are also available.
How do I download The National Map data products?
Download or access The National Map data products via several applications and websites: The National Map Download Client – The primary site for data downloads. See the training videos (lessons 4a-4d) or click the Help link at the top of the Downloader for detailed instructions. LidarExplorer – Lidar Point Cloud data only. See where lidar is available, get a list of downloadable products, and...
The National Map—New data delivery homepage, advanced viewer, lidar visualization
Related Content
- FAQ
Why are my download links from The National Map returning empty (or 0 byte) files?
If you use the Mozilla Thunderbird email client, download links through an 'ftp' protocol might return empty files. The work-around is a procedure to associate ftp links in Thunderbird with a Web browser (such as Chrome), which then allows links to open and correctly download. Use this procedure at your own discretion: Open the Thunderbird program and wait until it is idle.Click on Tools ->...
Can The National Map data be downloaded via direct links?
Direct access to The National Map data is provided via browsable links through: Amazon's Cloud USGS Server - https://rockyweb.usgs.gov/vdelivery/Datasets/Staged/ Navigate to the appropriate theme folders to access staged products for download. Data can also be downloaded using The National Map Download Client, 3DEP LidarExplorer (lidar only), TopoView (topographic maps only), and the Download...
Why did I receive an error when downloading data from The National Map?
An error that times out the Web browser can sometimes occur after clicking on a download link. You might be able to open the archive (.zip) file by refreshing your screen. In the case of an incomplete download, first clear your browser history to avoid the cache interfering with subsequent future attempts. Then use the Ctrl+F5 keys to refresh the cache with new content before retrying the download...
Is there an API for accessing The National Map data?
An Application Programming Interface (API) is a way for developers to interface with data. The National Map (TNM) has one API (TNMAccess) that provides access to all TNM downloadable products that are available through The National Map Download Client. Developers can use HTTP GET and POST requests to directly access products, or use the light graphical interface on the API page to generate queries...
Is there a user guide on how to download data using The National Map?
See the online National Map Viewer Quick Start Guide. For brief instructions, click on the "How to" link at the top of The National Map Downloader. Training videos are also available.
How do I download The National Map data products?
Download or access The National Map data products via several applications and websites: The National Map Download Client – The primary site for data downloads. See the training videos (lessons 4a-4d) or click the Help link at the top of the Downloader for detailed instructions. LidarExplorer – Lidar Point Cloud data only. See where lidar is available, get a list of downloadable products, and...
- Multimedia
- Publications
The National Map—New data delivery homepage, advanced viewer, lidar visualization
As one of the cornerstones of the U.S. Geological Survey’s (USGS) National Geospatial Program, The National Map is a collaborative effort among the USGS and other Federal, State, and local partners to improve and deliver topographic information for the Nation. The National Map is featuring direct links to new and improved GIS data access utilities on a refreshed data delivery homepage at https://w - News