Locating your agency or retirement system information
Changes in your eligibility (e.g., transferring agencies, retiring, etc.)
Family Member information
Address and other demographic
BENEFEDS Customer Service cannot assist with questions about FEDVIP covered benefits and services, ID cards, rating regions, approval of medical information for family members incapable of self-support, provider networks, and claims. You will need to direct these inquiries to the individual dental and vision plans.