Conflict Management

Our office provides impartial and confidential assistance to USGS employees seeking to improve and/or resolve workplace issues and concerns. Services are for all USGS employees and managers and include:

• Confidential Consultation
• Mediation
• Facilitation
• Conflict Management for Teams
• Conflict Coaching
• Climate Assessment
• Cooperative Problem Solving (Self-Help)
• Conciliation
• Training and Workshops
• Visit Products and Services for more information
  
   

Points of Interest

• Need Help-Where to go: Sexual Harassment, Hostile Work Environment, Confidential Consultation and others
• Interested in DOI Organizational Ombuds services?
  
  Please contact the DOI Organizational Ombuds Office through the intake form located here: https://www.doi.gov/pmb/cadr/contact-us#no-back and a dedicated ombuds/conflict specialist will get back to you very soon.
• DOI Collaborative Action and Dispute Resolution Ombuds Services — What is an Ombuds? What Do They Do?
• USGS Collaborative Action and Dispute Resolution-CORE PLUS Policy Letter
• Department of Interior- Office of Collaborative Action and Dispute Resolution Website
• USGS Anti-Harassment Policy — Personal Bulletin-18-01

How do I know if CADR is the right place for my issues or concerns? 

Consider the following examples…

• Are you experiencing difficulties working with your supervisor, employee, manager, or co-worker?
• Are you uncomfortable handling difficult conversations, such as those concerning duty performance, staff relationships, work assignments, evaluations, and awards?
• Do communications or personality differences create teamwork challenges?
• Would you like to learn how to address interpersonal workplace stresses and strains with effective COnflict REsolution?
• Could you use coaching on how to facilitate a potentially contentious meeting?
• Do you feel discrimination is an issue?
• Are you a manager/supervisor having difficulty with an employee?
• Do you want to know more about the employee grievance process?
• Would you like more information on COnflict REsolution?

— Impartial and Confidential Services for Individuals and Teams in Conflict —

→ If you have problems retrieving or viewing PDFs or documents on the Human Capital website email hcweb@usgs.gov.