Organizational Ombuds
Please contact the DOI Organizational Ombuds Office through the intake form located here: Contact Us and a dedicated ombuds/conflict specialist will get back to you.
A DOI Ombuds is an independent and neutral person with whom all employees at all levels—supervisors and non-supervisors—may speak confidentially, informally and off-the-record about work related concerns or questions. Ombuds facilitate two-way, informal communications to resolve issues that might otherwise escalate into adversarial, time-consuming, expensive formal processes.
Talking with an Ombuds about alleged harassment DOES NOT constitute an act of reporting.
COnflict REsolution (CORE) PLUS Neutral
Cheryl Caldwell
U.S. Geological Survey
Collaborative Action & Dispute Resolution
Desk: 703-648-7469
Cell: 703-999-3812
Email: ccaldwell@usgs.gov
CORE PLUS Neutrals provide impartial and confidential assistance to USGS employees seeking to improve and/or resolve workplace issues and concerns. A variety of Alternative Dispute Resolution (ADR) services are available, including: mediation, facilitation, training, and consultation, to assist all employees with addressing and resolving interpersonal conflict and disputes.
Talking with a CORE PLUS Neutral about alleged harassment DOES NOT constitute an act of reporting.
Employee Assistance Program (EAP)
Espyr, Inc.
U.S. Department of Interior, EAP
Phone: 800-869-0276 (live counselor available 24 hours a day, 7 days a week)
Website: https://care.espyr.com/
Password: interioreap
DOI’s Employee Assistance Program (EAP) offers professional, confidential counseling and consultation that can help employees resolve issues. Services are available at no cost to employees or members of their family. DOI has contracted with Espyr, Inc. to provide employees with comprehensive EAP services. Espyr offers assessment, short-term counseling, and referral services for a wide range of personal problems, as well as a variety of work/life issues.
Talking with an Espyr, Inc. professional about alleged harassment DOES NOT constitute an act of reporting.
Union Representative
Employees who are represented by a union may contact their Union Representative.
Talking with a Union Representative about alleged harassment DOES NOT constitute an act of reporting.
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