In Reply Refer To:
Mail Stop 600
GS19000813
Memorandum
To: All USGS Employees
From: Cynthia Lodge, Acting Deputy Director
Subject: Alternative Dispute Resolution Policy - Conflict Resolution PLUS (CORE PLUS) Program
Consistent with the Department of the Interior’s Alternative Dispute Resolution (ADR) policy and the Departmental Manual chapter on the Conflict Resolution PLUS Program (370 DM770), the U.S. Geological Survey (USGS) endorses the use of ADR as a standard business practice through the services provided by the CORE PLUS Program. Executives, managers, and supervisors at all levels are expected and encouraged to explore opportunities to use collaboration strategies for effective conflict prevention, management, and resolution within their organizations. Likewise, all employees are encouraged to seek available ADR services for resolving conflicts that arise within their work environment.
The CORE PLUS program offers conflict prevention and management strategies such as confidential consultation, conflict coaching and specialized training to assist employees with improving their conflict management and communication competency. Climate assessment tools addressing the unique needs of teams and dispute resolution assistance in the form of mediation and facilitated discussion are resources available to all employees.
The CORE PLUS program is a part of the Department’s effort to attract, maintain, and support dedicated, talented, and resourceful employees who work together to provide exemplary service to the public. The CORE PLUS integrated conflict management system directly supports the USGS’s commitment to providing a harassment free workplace by offering a variety of ADR services that educate and empower employees to address conflict and unwelcome conduct, early and at the lowest level possible.
For additional information on the USGS ADR initiatives, please visit the USGS Human Capital/Conflict Management website or contact Cheryl W. Caldwell, USGS Collaboration Resource Manager at (703) 648-7469, ccaldwell@usgs.gov or JoAnn Dominique, USGS Anti-Harassment Program Manager (703) 648-7452, jdominique@usgs.gov.
Thank you for your support and commitment to a collaborative work environment.
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