Our office provides impartial and confidential assistance to USGS employees seeking to improve and/or resolve workplace issues and concerns. Services are for all USGS employees and managers and include:

• Confidential Consultation
• Mediation
• Facilitation
• Conflict Management for Teams
• Conflict Coaching
• Climate Assessment
• Cooperative Problem Solving (Self-Help)
• Conciliation
• Training and Workshops
• Visit Products and Services for more information
   

What's New

• USGS Anti-Harassment Policy — Personal Bulletin-18-01 NEW!
• Need Help-Where to go: Sexual Harassment, Hostile Work Environment, Confidential Consultation and others
• Introducing USGS Organizational Ombuds:
       J. Fernando Caetano, LL.M
       Organizational Ombuds
       Office of Collaborative Action and Dispute Resolution (CADR)
       US Department of the Interior
       Phone: 202-494-2907
• USGS Collaborative Action and Dispute Resolution-CORE PLUS Policy Letter
• DOI Collaborative Action and Dispute Resolution Ombuds Services — What is an Ombuds? What Do They Do?
   

How do I know if CADR is the right place for my issues or concerns? 

Consider the following examples…

• Are you experiencing difficulties working with your supervisor, employee, manager, or co-worker?
• Are you uncomfortable handling difficult conversations, such as those concerning duty performance, staff relationships, work assignments, evaluations, and awards?
• Do communications or personality differences create teamwork challenges?
• Would you like to learn how to address interpersonal workplace stresses and strains with effective COnflict REsolution?
• Could you use coaching on how to facilitate a potentially contentious meeting?
• Do you feel discrimination is an issue?
• Are you a manager/supervisor having difficulty with an employee?
• Do you want to know more about the employee grievance process?
• Would you like more information on COnflict REsolution?
   

Workplace Collaboration Resources:

• Are you interested in enhancing your team's performance and productivity?
• Would you like to learn how to address the special challenges presented by multi-disciplinary teams?
• Are you preparing for a meeting where multiple interests are represented?
• Could you use coaching on how to facilitate a potentially contentious meeting?
• Would you like more information on Collaboration Resources?

— Impartial and Confidential Services for Individuals and Teams in Conflict —